Privacy Policy

1. Introduction

Certified Fastener & Industrial Supply, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and the rights you have in relation to that information when you use our website, products, and services.

Our website and services are intended for U.S. customers. We do not knowingly market to or collect information from individuals outside the United States.

2. Information We Collect

We may collect the following categories of information:

• Personal Information You Provide: Name, company, email address, phone number, billing/shipping address, payment details, and any other information you voluntarily submit (e.g., through forms, account creation, or inquiries).
• Automatically Collected Information: IP address, browser type, device information, pages visited, and usage data collected through cookies and log files.
• Cookies & Tracking Data: Small files placed on your device to improve website functionality, analytics, and personalization

3. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our website, products, and services.
• Process and fulfill orders and manage customer accounts.
• Personalize your website experience and recommend products.
• Communicate with you regarding orders, updates, promotions, and customer support.
• Detect, prevent, and address fraud, unauthorized transactions, and other security issues.
• Comply with applicable legal obligations.

4. Information Sharing

We do not sell your personal information. We may share it in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (e.g., shipping carriers, payment processors, IT service providers).
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transactions: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

We use cookies and similar technologies to analyze traffic, personalize content, and improve website performance. You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.

6. Data Retention and Security

• We retain personal information only as long as necessary to provide our services and comply with legal requirements.
• We use reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
• Manage cookie preferences through your browser.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Certified Fastener & Industrial Supply, Inc.
7020 Grand Avenue
Hammond, IN 46323